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Clear rules for a clearer property process

Compliance Centre

Real Agent is built to make property information easier to understand without pretending property transactions are simple. These pages explain how listings are structured, screened, reviewed and verified, how payments and viewings work, and what remains your responsibility.

Core policy versions remain as stated on each page · Operational wording reviewed 7 September 2026

What has improved

Listings and searches now use the same property structure, including property class, type, subtype, principal use, building completion status, current occupancy where relevant, location references and practical building details. Under-construction disclosures carry separate availability, reservation, payment, handover and disclosure information.

Property imagery and listing content can also go through automated checks. Those checks are deliberately fail-closed: a missing result, unavailable check, uncertainty, contradiction or concern sends the listing to human review. A clean automated result can make a listing eligible for approval, but it never publishes a property by itself.

Property-payment information is also clearer. Real Agent coordinates sale proceeds, rent and lease consideration to the verified principal beneficiary and does not hold or take custody of that principal. Real Agent commission is separate, disclosed and auditable, and may be distributed under configured rules to eligible Agents, Leads or Referees.

Terms of UseThe everyday ground rules for using Real Agent.Privacy PolicyWhat we collect, why we use it and how protected information is handled.Cookie PolicyNecessary browser storage and your choices for optional cookies.AML, KYC & Identity ChecksWhy identity, authority and principal-beneficiary checks may be needed.Listing, Screening & VerificationHow listings are structured, screened, reviewed and verified.Payments, Fees & RefundsHow fees work, how sale, rent and lease principal payments are coordinated, and how refunds are reviewed.Property Viewing PolicyScheduling, access, feedback and safe conduct around viewings.Freelance Agent & Referral PolicyReferral codes, attribution, commission boundaries and why referral participation does not confer custody of property principal.Listing Partner TermsThe limited role of approved professional Listing Partners.Acceptable Use & Anti-FraudMisleading listings, manipulated imagery and other behaviour we will restrict.Complaints & DisputesHow to question a listing, screening decision, payment, viewing or transaction issue.
Plain language, not reduced responsibility

We write these pages so people can understand them. They do not replace Nigerian law, professional advice or the specific documents and obligations of a particular property transaction.

Real Agent

Real Agent is the official real estate listing platform and property marketplace of Real Option Properties Ltd.

Support CentrePoliciesreachus@therealoption.com